We have seen many examples of Policies and Procedures over the years. Ranging enormously in terms of quality and content. For example: Company “A”, completed a Gap Analysis of their Chain of Responsibility and were told they had 140 fail points within their system, they were duly horrified. The Board decided to get expert […]
Tag Archives: legal chain of responsibility
Service Level Agreements may cause Chain of Responsibility Legal Risk
Doctor Mark Gregory from RMIT, is a high profile expert on the National Broadband Network (NBN). In a scathing article in the Technology Spectator, Dr Gregory makes some points that are equally applicable to the Logistics Sector, specifically in relation to Chain of Responsibility. Risk of Customer Service Guarantees Recently in the media there has […]