Responsibility: Managing Director, Course Administrator, Accounts
If Latus cancels a course, we are happy to refund you 100%, or transfer you into another course of same value.
If you cancel your booking for a course 5 working days before the start of the course, we will refund you 90% of the course fees (10% withheld for course administration).
Less than 5 working days- no refund will be given.
Please complete and return the course withdrawal form/ transfer form when cancelling/ transferring a course.
- The student wishing to apply for a refund is to complete the Course Transfer/ Withdrawal form.
- Once the withdrawal form has been processed in the appropriate manner, and refund eligibility has been established, the client will be notified and a refund will be organised within 10 working days.
- The accounts department will organise a refund and organise for the payment to be returned to client.
- Once all the paperwork has been gathered, it will be posted to the client.